What we offer
Our Services
Facility Services
- 30 sanitised en-suite rooms (double and single)
- 24 Hour check-in and monitored concierge
- Free Wi-Fi
- In-house convenience store
- Free Parking
- Laundry services.
Health & Educational Services
- Physical workout facilities and nutrition advice
- Computers to stream online workshops
- Public services drop-in services
- Emergency services crisis room
- P4 Covid-19 detection technology, non- alcohol-based sanitisation, and PPE
Support & Care Services
- Support services outreach centre
- On site Crisis room
- On site family meeting room
- Translation services
- Culturally appropriate food availability
Recreational Services
- Pool table and dart board.
- Book and DVD library
- Indoor and outdoor recreational area
Outreach centre usage by support services
5%
15%
60%
20%
Mind “Step By Step”
Police
Probation Services
Llamau
Measuring success
Our Outcomes
Here at the Impact Hub measuring our outcomes is extremely important to us to ensure that we are meeting the needs of our stakeholders and service users. It allows us to provide information that our services and the structure that we have in place work efficiently and identify areas for multi-agency inclusion and development.
Sign posting our service users to the appropriate support service has been a crucial step in our mission to support change. By implementing our advice, advocacy, and referral strategy we have provided our service users and partners within the emergency accommodation sector the platform to create the opportunity that facilitates an efficient and active measure to improve transition to a speedy long term tenancy.